Features
For Users
Portal
- NIMS integration: built to follow the National Incident Management System requirements
- User customization: create folders, customize portal view
- Pre-event planning and collaboration: multi-agency collaboration tools, ability to customize task forms
- Unplanned event tracking
- Resource management: resource allocation and tracking, automated touch screen time clock, employee certification tracking , etc…
- Computer Aided Dispatch (CAD) integration
- Remote application launch: Microsoft BizTalk server (custom or vendor specific)
- Mapping: fully integrated with ESRI
- Document manager: version control, check-in/check-out functionality
- Ability to integrate other Microsoft Office programs, such as Microsoft Project Databases, etc…
Collaboration
- Alarming: ability to notify up to 10,000 users within 1 hour via voice and virtually unlimited e-mail, text message, PDA, and pager notifications
- Video conferencing
- WebEx web conferencing
- Document share: collaborate on documents simultaneously during a WebEx session
- Voice over IP
- Email: fully integrates with user's Microsoft Outlook
- Contacts: integrates with user's contact list
- Instant messaging
- Shared calendaring
Reporting
- After-action reporting: tracks events and automates reports to assist in viewing reports
Administration Features
Administration Tools
- User Self Registration: on-line forms for users to request access to the system
- Automatic User Name and Password Generation: no need to burden IT staff as user information is automatically placed in active directory
- User Approval: online ability for commanders to approve/deny/revoke a user’s access
- Online help
Services
- User training
- Help desk services
- Product support services
